All Answering Service Plans Include:

Great People, Great Results

  • 24/7/365 Coverage
  • 100% US Based Agents in our 3 centers
  • Answered Professionally in Your Name
  • Customized Smart Scripting
  • HIPAA Compliant
  • No Holiday Charges
  • Local Phone Numbers

Customized to Meet Your Needs

  • Answering Service
  • Virtual Receptionist
  • Call Dispatching
  • Sales Lead Capture
  • Simple Order Taking
  • Event Registration
  • Emergency Line Coverage
  • And more

Realtime Message Delivery

  • Email
  • Text Messaging (SMS)
  • Live Operator Relay
  • Web Portal
  • Pagers
  • Fax
  • Voice Mail

How We Charge

We charge for the amount of time that we spend working for you. This is commonly known in our industry as work time. Minutes are calculated in 15 second increments. Many of our new clients reduce their costs by taking advantage of text messaging, email response and our client web portal.

There is an $85 minimum non‐refundable set‐up charge for standard setup.

Which Plan is Right for Me?

Not sure which plan is right for you? Don’t worry. You can change your plan at anytime. We’ll even track your usage for your first three months. If there is a better plan for you, we’ll reach out and let you know. There’s no sense in staying on a plan that isn’t right for you. If your business has seasonal variations we can match the plan to your peak and off-peak times of the year.

Enhanced Service Options

Add additional value with our enhanced service options. While not included in plans above, each of these features are available for you separately.

Secure Text MessagingSecure Text Messaging

Send encrypted text messages with audio and image attachments. HIPAA Compliant.

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call transferring and patchingDirect-Connect Call Patching

Have your callers connected to you live. Where and when it’s convenient for you.

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appointment scheduling answering serviceAppointment Scheduling

Give customers a way to schedule with you 24/7. Use our software or sync with yours.

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CRM Answering Service integrationCRM Integration

Your information is immediately available live in your CRM. No more data reentry.

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custom message on holdCustom Hold Promotional Message

Enhance your brand with a custom promotional message or music.

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call center enhanced reportingEnhanced Reporting

In addition to our standard reporting, we can customize reports specific to your needs.

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Nurse Triage answering serviceNurse Triage

URAC accredited nurses assess patient health concerns and offers advice.

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